Is this Downtown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown hotel have a swimming pool?

No, this Downtown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel?

Best-rates for the Downtown hotel starts from $149 per night with includes Bedding/Linens, Bar, Child Friendly, Kitchen, Laundry, Balcony/Terrace, Accessibility, Restaurant, Guest Services, Internet, Air Conditioner, Business Services, Parking, TV, Wellness Facilities, Toiletries, Breakfast, Wheelchair Accessible, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel?

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Glass Light Hotel & Gallery, Autograph Collection | Hotel in Norfolk

| 9.2 (713 Reviews) | 1 Bathroom

Downtown Hotel | Glass Light Hotel & Gallery, Autograph Collection

Hotel in Downtown, Norfolk

Art Deco hotel with a fitness center and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space.
Weekly housekeeping is available.
Glass Light Hotel & Gallery, Autograph Collection offers 113 accommodations with espresso makers and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Rainfall showerhead

Toilet paper

Shower

Towels

Hair dryer

Designer toiletries

Soap

Private bathroom

Shampoo

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Free cribs/infant beds

Hypo-allergenic bedding

Bed sheets

Premium bedding

Desk

Iron/ironing board

Recycling

Energy-saving switches

Water-efficient showers only

Slippers

Phone

LED light bulbs

Safe

Connecting rooms available

Breakfast

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee weekdays 6:30 AM–9:30 AM: USD 8-19 for adults and USD 8-19 for children

1 restaurant

1 bar

Coffee/tea maker

Espresso maker

Mini-fridge

Free bottled water

Champagne service

Parking

Height restrictions apply for onsite parking

Electric car charging station on site

Covered self parking on site (USD 19 per day; includes in/out privileges)

Accessibility

Wheelchair-accessible restaurant

Transfer shower

Wheelchair-accessible fitness center

Raised toilet seat

Lever door handles

Valet for wheelchair-equipped vehicle

Wheelchair-accessible public washroom

Low-height electrical outlets in bathroom

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Wheelchair-accessible registration desk

Assistive listening devices available

Elevator

Low-height door lock

Low-height view port in door

Visual fire alarm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Height-adjustable showerhead

Grab bar near toilet

Activities

Sailing

Fitness center

Entertainment

Satellite channels

55-inch TV

General

Conference space (1625 square feet)

24-hour business center

Meeting rooms - 4

Free newspapers in lobby

Banquet hall

Elevator

English

At least 80% lighting from LEDs

Vegetarian dining options

Comprehensive food waste policy

Double-glazed windows

Vegan dining options

Romance packages available

Smoke-free property

Comprehensive recycling policy

Couples dining

Guest Services

Mini-fridge

Free cribs/infant beds

Luggage storage

Concierge services

24-hour front desk

Change of bedsheets (on request)

Porter/bellhop

Housekeeping (weekly)

Dry cleaning service

Tour/ticket assistance

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 8 to 19 for adults, and usd 8 to 19 for children covered self parking fee: usd 19 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Perrsha

Nov 23, 2025 07:25:27 AM

Review Score: 4

Summary: second time staying here but will most likely be my last. the hotel is starting to seem run down. i stayed in room 609 and the remote was so overused it was almost impossible to use and change the channels. also my sink was leaking the whole time i was there. at first i thought it was my negligence, but then later figured out the sink was leaking and saw the tape they’re using to try and temporarily fix the leak. i brought the concern to the front desks attention when i checked out, and i was told an engineer would address it, but i wasn’t accommodated at all. the rooms are $250 plus a night, and i would expect better accommodations. i felt slightly devalued as a customer and prob won’t be back.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed (Hearing Accessible) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Queen Beds, Corner (Mobility/Hearing Access, Roll-in Shwr) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds (Hearing Accessible) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Corner Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, City View, Corner Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Room, 1 King Bed (Mobility Accessible, Roll-in Shower) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1

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Glass Light Hotel & Gallery, Autograph Collection | Hotel in Norfolk

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