Is this Orlando resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Orlando resort?

Check-in time for Orlando resort starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Orlando resort have a swimming pool?

Yes, this Orlando resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Orlando resort?

Best-rates for the Orlando resort starts from $666 per night with includes Parking, Pool, Wheelchair Accessible, Ocean View, Oceanfront, Wellness Facilities, Breakfast, Air Conditioner, View, Transportation/Shuttle, Designated Smoking Area, EV Charge Station, Sports/Activities, Restaurant, Hot Tub, Laundry, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Fireplace/Heating, Bar, Guest Services, Entertainment, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Orlando resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Orlando resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Orlando resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Orlando resort?

Based on the information reported by the owner or manager, the Orlando resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Orlando resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Orlando resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Universal's Helios Grand Hotel, a Loews Hotel | Resort in Orlando

| 9.0 (117 Reviews) | 18 Bathrooms 66 Guests

Orlando Resort | Universal's Helios Grand Hotel, a Loews Hotel

Resort in Orlando

Located in Orlando, 2 miles from Orange County Convention Center, Universal's Helios Grand Hotel, a Loews Hotel has accommodations with an outdoor swimming pool, private parking, a restaurant and a bar. This 4-star resort offers room service, a 24-hour front desk and free WiFi. The property provides an ATM, a concierge service and currency exchange for guests. The resort will provide guests with air-conditioned rooms with a desk, a coffee machine, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bath or shower. Certain rooms contain a kitchenette with a microwave. The rooms have a closet. À la carte and American breakfast options are available at Universal's Helios Grand Hotel, a Loews Hotel. At the accommodation guests are welcome to use a hot tub. The Wheel At Icon Park Orlando is 2 miles from Universal's Helios Grand Hotel, a Loews Hotel, while Universal Studios' Islands of Adventure is 2.8 miles from the property. Orlando International Airport is 9.3 miles away.

Universal's Helios Grand Hotel, a Loews Hotel is located in Orlando.

This 470 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Air Conditioner, View, and several others. This is a 4 star rated property and has over 117 reviews with the average score of 9 . Coming to Orlando and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 470 Bedrooms Resort if you want to learn more about this place in Orlando. These details are authentic, as they are provided by our partner, booking.com.

This Universal's Helios Grand Hotel, a Loews Hotel in Orlando is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Universal's Helios Grand Hotel, a Loews Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Snack bar

Restaurant

Kids' meals

Coffee house on site

Wine/Champagne

Parking

Parking

Electric vehicle charging station

Parking on site

Private Parking

Accessible parking

Accessibility

Auditory guidance

Wheelchair accessible

Toilet with grab rails

Raised toilet

Visual aids (Braille)

Activities

Game room

Fitness

Hot tub/Jacuzzi

Fitness center

Movie nights

General

Facilities for disabled guests

Heating

Wifi in all areas

Elevator

Non-smoking rooms

Safe

Air conditioning

Designated smoking area

Convenience store on site

Family rooms

Smoke-free property

Guest Services

Currency exchange

Concierge

Dry cleaning

ATM on site

Vending machine (snacks)

Meeting/Banquet facilities

Car rental

Express check-in/out

Baggage storage

Vending machine (drinks)

Shuttle service

Room service

Shuttle service (free)

Fax/Photocopying

Valet parking

Tour desk

24-hour front desk

Business center

Daily housekeeping

Laundry

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Outdoor pool (year-round)

Outdoor pool

Outdoor furniture

Security/Safety

Fire extinguishers

24-hour security

Smoke alarms

CCTV outside property

Key card access

CCTV in common areas

Security alarm

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Breakfast to-go containers

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Delivered food covered securely

First aid kits available

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Spa

Swimming pool

Beach umbrellas

Heated pool

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

*universal orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating early park admission benefit. early park admission begins up to one (1) hour prior to regular scheduled park opening to: (a) universal studios florida and/or universal islands of adventure as determined by universal orlando; (b) universal volcano bay (weather permitting); and/or (c) universal epic universe. valid at select attractions at each park. park-to-park admission required to board the hogwarts™ express. benefit is nontransferable. parks, attractions, operational times, and offerings for the early park admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. additional restrictions may apply, **only merchandise purchased from select universal orlando owned and operated theme park stores are eligible for hotel delivery. hotel delivery concludes daily at 5pm and the service cannot be used the day of guest check out. additional restrictions apply and are subject to change without notice, universal elements and all related indicia tm & © 2025 universal studios. all rights reserved.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Huma

Oct 14, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Queen Room (Dedicated Entrance to Epic Universe**) Room Type: Double Room Size: 30 m² 2 Queen bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed
Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**) Room Type: Family Room Size: 30 m² 2 Queen bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk View City view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed
Queen Room with Pool View (Dedicated Entrance to Epic Universe**) Room Type: Double Room Size: 30 m² 2 Queen bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk View View, Pool view Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Pool with a view Room Amenities Non-feather pillow, Socket near the bed
Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**) Room Type: Family Room Size: 30 m² 2 Queen bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk View Landmark view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed
Park View 1 King Bed (Dedicated Entrance to Epic Universe**) Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk View Landmark view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed
Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**) Room Type: Family Room Size: 39 m² 2 Queen bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk, Sofa View Landmark view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed
Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**) Room Type: Family Room Size: 39 m² 2 Queen bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk, Sofa, Sitting area Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed
Skyline View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**) Room Type: Family Room Size: 30 m² 2 Queen bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk, Sitting area Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed
Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**) Room Type: Family Room Size: 30 m² 2 Queen bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk View Landmark view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed
How To Train Your Dragon Kids’ Suite (Dedicated Entrance to Epic Universe**) Room Type: Suite Room Size: 51 m² 1 King bed(s) Bed 1 Sofa bed Bed 2 Twin bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk, Sofa, Sitting area Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed
Park View How To Train Your Dragon Kids’ Suite (Dedicated Entrance to Epic Universe**) Room Type: Suite Room Size: 51 m² 2 Twin bed(s) Bed 1 King bed(s) Bed 1 Sofa bed Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk, Sofa, Sitting area View Landmark view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed
Celestial Suite (Dedicated Entrance to Epic Universe**) Room Type: Suite Room Size: 69 m² 1 King bed(s) Bed 1 Sofa bed Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Additional bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Kitchenette, Dining table, Microwave, Refrigerator, Coffee machine Living Area Desk, Dining area, Sofa, Sitting area View Landmark view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed
Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**) Room Type: Family Room Size: 30 m² 2 Queen bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk View Landmark view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Hearing accessible, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed
Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**) Room Type: Family Room Size: 30 m² 2 Queen bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk, Sofa, Sitting area View Landmark view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Hearing accessible, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed
Deluxe Mobility Accessible 2 Queen Beds w/ ADA Tub (Dedicated Entrance to Epic Universe**) Room Type: Family Room Size: 39 m² 1 Sofa bed Bed 2 Queen bed(s) Bed	General Carpeted, Heating, Key access, Safe, Air conditioning, Laptop safe, Iron, Smoke Alarm, Trash cans Media & Technology Flat-screen TV, Cable channels, Pay-per-view channels, Telephone, TV Bathroom Body soap, Towels, Free toiletries, Hairdryer, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Conditioner Services Wake-up service/Alarm clock Kitchen Coffee machine, Refrigerator Living Area Desk, Sofa, Sitting area Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed

Check Resort Availability

Nightly rates from:

USD $666

Price Details

You will be redirected to

Hot Deal - It has been viewed 99 times today

Not the right fit? Check out our other properties in Orlando

Vacation Rentals Near Orlando

Sort by

From $300

New

House

Brand New Butterfly Large Home Away

Air Conditioner
Parking
Pool

When do you want to travel?

Universal's Helios Grand Hotel, a Loews Hotel | Resort in Orlando

Available rates:

Resort in Orlando

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

General

Media & Technology

Bathroom

Services

Kitchen

Living Area

Bedroom

Accessibility

Room Amenities

General

Media & Technology

Bathroom

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

General

Media & Technology

Bathroom

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Pool and Spa

Room Amenities

General

Media & Technology

Bathroom

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

General

Media & Technology

Bathroom

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

General

Media & Technology

Bathroom

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

General

Media & Technology

Bathroom

Services

Kitchen

Living Area

Bedroom

Accessibility

Room Amenities

General